Imagine this scenario: You have just received an alert that your site is down and you log in to your Pingdom account to figure out what’s up (or down, in most cases). There you can see that your site is still down, and you now need to figure out what’s gone wrong.

Fear not, because that’s where the Root Cause Analysis comes in. It offers a set of diagnostic tools, which can help you figure out what caused an outage. In this article, we show you where you can find the Root Cause Analysis, and how to use it.

You have to look hard for a company that makes cooler software than Panic. At least if you’re a Mac user, titles like Coda, Prompt, and Transmit should ring a bell.

Panic’s latest app is Status Board. It turns your iPad into a highly customizable dashboard. There are many widgets that come with the app, including a clock, a calendar, email, Twitter, RSS, and more.

We’ve seen this before, but there’s a twist: you can also make your own widgets for Status Board. Using the Do-It-Yourself widget we created a very simple example of how you can display the status of your Pingdom checks in your very own widget on your iPad.

If you are a web developer, you should definitely check out jsDelivr and JSter.

JSter is a catalog of over 1,100 JavaScript libraries and tools for web development, where users can rate contributions, and share their experience with others. jsDelivr is a free CDN (Content Delivery Network) where any web developer can host their files, including CSS, fonts, JavaScript, jQuery plugins, etc. Currently almost 600 projects are hosted on jsDelivr.

To find out more about these two projects, we interviewed Dmitriy Akulov (representing jsDelivr) and Juho Vepsäläinen (representing JSter).

Where is your website hosted – in the country where you live or somewhere else? Regardless of where you live, chances are pretty good your site is hosted in the United States. According to a recent study, 42% of the world’s top 1 million sites are hosted in the U.S.

But what percentage of sites with a given country code top-level (ccTLD) domain, such as .se for Sweden or .jp for Japan, are hosted in that particular country? As it turns out, people in Germany, South Korea, and Vietnam are the most likely to choose homegrown web hosting.

With Pingdom’s Real User Monitoring (RUM) service, you can know exactly how your visitors experience your website. It gives you insight into your website’s performance and helps you answer questions like, how does your website really perform from a specific country, device, or web browser.

Today we’re releasing a simple tool with which you can display the real user performance of any website, not just the ones you monitor. Think of it as a sample of what the full Real User Monitoring service can do.

The Real User Monitoring bookmarklet is free and easy to install. Here’s what it does and how to get started.

One of the objectives we had when creating the Team plan, which we introduced recently, was to offer more to customers with considerable website monitoring needs. The Team plan includes more checks, more page views for Real User Monitoring, and more functionality.

Something unique to the Team plan is tagging of checks. By adding tags to your checks, you can organize and sort your checks in new ways. You can also get additional information about the site or server that the check monitors. Let’s have a look at how tags can help you manage your Pingdom account.

WordPress is strengthening its position as the dominating blogging platform or Content Management System (CMS) used by the world’s top 100 blogs. This year, WordPress is used by 52% of the top blogs, up from the 48% we identified in our study in 2012.

With over 65 million WordPress sites in the world, it’s clear that Automattic’s platform is popular. But let’s have a look at the entire top 100.

The brand new Team plan, introduced just a short while ago, is meant for customers that require more of everything. If you have considerable website monitoring needs, it’s the plan for you. You can monitor up to 500 sites or transactions, tag checks making it possible to filter and sort all your checks, the possibility of paying by invoice, and much more. Like all other Pingdom plans, it also includes Real User Monitoring

One of the most sought after features we added to the Team plan is multi-user log in. Now you can have multiple users per account and control what each user should be able to do, including access to subscription and billing information, the ability to edit checks, etc. Let’s take a closer look at what multi-user log in can do for you and what you can do with it.

By integrating Real User Monitoring (RUM) with your Drupal site, you will get a better understanding of the site’s performance and how real users experience it.

Based on data collected from real users visiting your site, you will see where visitors are connecting from, what browsers and devices they are using, how fast individual pages load, and more. With that information you can then take steps to improve your site’s performance.

We interviewed James Oakley, the developer of a new Drupal module that makes it easy to integrate our RUM service with Drupal. Especially if you are running a Drupal site, you will want to read this.

Today Apple updated its WWDC page announcing that tickets to the annual developer event will go on sale tomorrow, April 25, at 10 a.m. PDT. If you had Pingdom monitoring enabled for Apple’s page, you were likely among the first ones to know about this.

However, since Apple has apparently changed tactics this year, even if you monitored the page with our services, you may not necessarily be one of the first ones to get a ticket tomorrow.

All is not in vain, however. The same technique can be used for many other things.

When you click on a link in a web browser to go to a web page, a complicated process starts. This process should end in the web page being displayed correctly to you, the visitor. If you’re a webmaster, monitoring this process to see how the performance of your site is affected can be critical to delivering a good user experience to your visitors.

The process of loading a web page consists of separate steps called loading states. In this article, we explain how you can make use of loading states data to speed up your site site using our new Real User Monitoring (RUM) service.

If you’re currently looking to take on new challenges, one reason why you would want to join Pingdom is that here everyone, regardless of what they do are geeks at heart.

This means that even though most of us work mainly with the latest internet, networking, programming, and web technologies, we are all geeky. To put it another way, regardless of position within Pingdom, we all approach our jobs in a similar way.

Don’t believe us? We’ll try to convince you.

Thank you for all the great comments we’ve received about our Real User Monitoring (RUM) service, which we released a week ago. Judging from the amount of RUM-related data that is coming in to our systems, you’re busy adding this new monitoring service to your websites. Hopefully you are also busy using the easy to understand charts available in RUM to analyze your site so you can make it faster and more reliable.

You can find all our RUM-related information here, but we wanted to point out a few articles in case you missed them.

Last week we launched our Real User Monitoring (RUM) service, and the response has been fantastic. Our customers have added RUM to scores of websites, and we hope the data collected can help you get a better understanding of the performance of your sites.

We already have quite a bit of information about Real User Monitoring, but today we wanted to address one feature in particular: the long tail of load time distribution.

The best thing with customer feedback is that it make companies become really great. One example is what happened at Pingdom during the last 24 hours.

Yesterday we introduced a number of awesome improvements to make Pingdom an even better choice for all your website monitoring needs. This meant many upgrades and additions for our customers, including more checks in each plan, a brand new plan, and of course the exciting new Real User Monitoring (RUM) as a part of all plans. And this is just the start. We are a big team who plans new exciting stuff.

Essentially, every Pingdom customer got more in the new plans.

We have not only launched our Real User Monitoring service today, we have also upgraded our plans in a way that will benefit you as well as all other Pingdom customers. We’ve also added a brand new plan for customers that require more of everything.

These changes mean significant improvements for all our customers, adding many new possibilities to the services we already offer. It doesn’t matter which plan you previously have been on, this update will make your Pingdom account an even better resource in helping you make sure your website performs at its very best.

Today we can proudly announce that Pingdom’s Real User Monitoring service steps out of the beta mode and is now available to all our customers.

It is the perfect complement to the different types of monitoring we already offer. Real user monitoring (RUM) will give you even better insights into the performance of your website.

By introducing Real User Monitoring, we continue the process of building the complete toolkit that will help us all to make the web faster and more reliable.

Västerås, Sweden — April 10, 2013 — Pingdom, a leading global provider of website uptime and performance monitoring, announced today the release of its Real User Monitoring service. With the new service, website owners will know exactly how real visitors experience their website. The performance data that is collected from all visitors to a website is visualized into easy-to-understand graphs and summaries. This makes the data easy to analyze, and the website owner can see how it relates to browsers, platforms and even countries — all in real-time.

The Swedish company Bahnhof has presented two suggestions for how to turn a 19th century gasometer into a 21st century high tech data center. If these plans become reality, the new data center would arguably be one of the coolest ones anywhere in the world.

Besides being über cool, the proposed data center would also have another interesting twist to it: a clever use for the significant heat generated by its computers.

And since Bahnhof has been a part of designing data centers fit for James Bond villains in the past, there’s every chance that the proposals will become reality.

With our Real User Monitoring service closing in on an official release, we’ve been especially keen to find out what the experience has been like for participants in the beta program. When we noticed a few tweets about real user monitoring by Mauricio Freitas in New Zealand, the admin of Geekzone, we had to find out more.