Synthetic Monitoring

Simulate visitor interaction with your site to monitor the end user experience.

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Simulate visitor interaction

Identify bottlenecks and speed up your website.

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Real User Monitoring

Enhance your site performance with data from actual site visitors

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Real user insights in real time

Know how your site or web app is performing with real user insights

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Infrastructure Monitoring Powered by SolarWinds AppOptics

Instant visibility into servers, virtual hosts, and containerized environments

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Comprehensive set of turnkey infrastructure integrations

Including dozens of AWS and Azure services, container orchestrations like Docker and Kubernetes, and more 

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Application Performance Monitoring Powered by SolarWinds AppOptics

Comprehensive, full-stack visibility, and troubleshooting

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Complete visibility into application issues

Pinpoint the root cause down to a poor-performing line of code

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Log Management and Analytics Powered by SolarWinds Loggly

Integrated, cost-effective, hosted, and scalable full-stack, multi-source log management

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Collect, search, and analyze log data

Quickly jump into the relevant logs to accelerate troubleshooting

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Pingdom launches Real User Monitoring service – now available on all new plans

Today we’ve not only introduced upgraded and new plans, we can also proudly announce that Pingdom’s Real User Monitoring (RUM) service has stepped out of the beta mode.

Available immediately on all our plans, RUM is the perfect complement to the different types of monitoring we already offer. Real User Monitoring will give you even better insights into the performance of your website.

By introducing Real User Monitoring, we continue the process of building the complete toolkit that will help us all to make the web faster and more reliable.

The performance of your website from all angles

When it comes to website performance, there is one question that is more interesting than all others: How fast does your website load? Historically, this hasn’t been that easy to answer, especially taking into account all the variables involved like the visitors’ connection speed, browsers, devices, etc.

But now, Real User Monitoring helps you to understand all these aspects and more by collecting data from all visitors to your site.

And by turning this data into information, which we present to you in easy to understand charts and graphs, you’ll know how actual visitors experience your website’s performance. Armed with that knowledge you can take appropriate action when necessary.

Key features

Since real user monitoring collects data from all your visitors, we can show you the complete distribution of load times from the fastest to the slowest.


You can see  performance trends over time for your website, making it possible to compare updates with previous versions of the site.


You can see the individual page loads in real-time. For example, if your site suddenly appears to slow down, you can review the real-time data.

The real user monitoring data will help you identify what platforms and browsers your visitors use.


Real user monitoring can add a geographical perspective to the understanding of your website’s performance. Maybe a particular part of the world is extra important to your business.


Clearly, it’s useful to know the load time of individual pages on your site, but where does the load time go? In other words, how much time do the different loading states take?


Available now on all new Pingdom plans

As we already mentioned, Real User Monitoring is now available on all our new plans. All you need to do is to log in to your Pingdom account at, and you will find Real User Monitoring in the control panel, under a brand new icon.

You can also sign up for a new free account and try out Real User Monitoring.

From there it is very easy to set up Real User Monitoring for your website. You just copy a small script into your website, and Pingdom will start collecting data.

Want to know more?

If you want to get a better understanding of how our Real User Monitoring service works, and what it can offer you, we have collected some previous posts about the service:

In addition to these articles, we will continue to publish blog posts that can help you get the most value possible out of real user monitoring.

Feedback and support

If you have any questions about our Real User Monitoring service, please check out our FAQ. If that doesn’t answer your questions you are always welcome to contact our support.

We also welcome your feedback; we always love to hear from you.

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With Pingdom's website monitoring you are always the first to know when your site is in trouble, and as a result you are making the Internet faster and more reliable. Nice, huh?



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