APM Integrated Experience

Did you unconsciously open Instagram, Facebook, or WhatsApp several times throughout the day on Monday, only to get a “Couldn’t refresh feed” message? Did you try again every 20 or so minutes? Did you maybe even restart your phone, not once thinking websites as large as Facebook could possibly go down and believing it must […]

By Rachel Frnka We may be biased, but we think we’ve had some great blogs that are informational, impartial, and (hopefully) not boring to read about all things related to what’s happening on the internet. Looking back at our blog—dating back to 2006—one series saw the limelight from 2012-2017: the state of the internet series. These posts examined the web performance of […]

In the internet-driven economy, businesses rely on applications for different functions in the customer, partner, and employee spheres. Over the years, such applications have become more functional, faster, and user-friendly. However, end users still encounter slow loading pages, transaction failures, and esoteric error messages. These errors cause inconvenience to the users and lead to significant […]

In the last decade, businesses have made massive investments in the digital economy with the goal of increasing operational efficiency and improving their customer or end-user experience. However, it isn’t rare for businesses to incur losses due to poor page load speed, failed transactions, or website errors. This is why businesses need to track end-user […]

By Rachel Frnka Finally, the days are getting longer, the sun is heating up, and I’m able to spend all my free time outside soaking it in here in Austin, Texas. As I was laying out this weekend, I came up with a riddle for you: what do sunscreen, a life vest, and SolarWinds® Pingdom® […]

By Rachel Frnka I’ll be the first to admit one of my weaknesses is public speaking. I spend hours before a training session, online seminar, or live event rehearsing exactly what I want to say and how I want to say it. But all my time spent practicing an engaging presentation only mildly prepares me […]

Poor application performance, besides being a sign of potential problems, is a strong predictor of unhappy users—and unhappy users are likely to become former customers. So software organizations are always searching for ways to improve the performance of their applications. One of the most effective of such ways to improve performance is obtaining visibility of […]

Making your customers happy is essential in any industry, but it’s imperative for online businesses because the competition is only a few clicks away. If you want your customers to be satisfied, providing them a great user experience is essential. This is easier said than done, however. There are many approaches for organizations wanting to […]

There are plenty of ways to gain insights on website availability and performance, from setting up complex monitoring agents to browsing through real-time logs. Few services are as straightforward and robust as SolarWinds® Pingdom®. Pingdom lets you set up checks for your website including uptime, page speed, and user interactions. It then collates the results […]

Today, in the fast-paced digital world, it’s crucial for organizations to develop websites that provide a seamless web experience to the users. Companies are investing in tools and infrastructure to ensure their site’s performance is monitored constantly and optimized in real time. Loading time is one of the critical components with an impact on the […]

How a software product feels is easy to overlook, but how the product works matters just as much, if not more. Results from digital experience monitoring point to how apps feel as the key determinant of their success. “That’s how it is with people. Nobody cares how it works as long as it works.” This […]

To stay alive and growing, tech organizations are always on the hunt for ways to increase the quality and stability of their applications and services. Doing so is essential if they want to prevent their customers from becoming their competitors’ customers, after all. This post is all about a specific process organizations can—and should—use to […]

Introduction We all want the fastest application possible for our customers. At the same time, we’re under pressure to continuously add new features. These new features add complexity, which makes our application heavier, which in turn slows our applications down.  So, how do we add new features, yet keep the performance of our application high? […]

If you’re looking for a way to drive conversion rates up and bounce rates down, attract new customers, and make your existing client base more loyal—and who isn’t?—you’ve got to invest in improving the user experience of your apps and services. Since it’s difficult to improve what you don’t measure, you must adopt strategies to […]

Introduction We all want the fastest application possible for our customers. At the same time, we’re under pressure to continuously add new features. These new features add complexity, which makes our application heavier, which in turn slows our applications down.   So, how do we add new features, yet keep the performance of our application high?  In […]

As a consumer, you know how you respond to slow sites. You hit the back button or close the browser. As a business owner, you’re well aware of this. You’re a consumer, too, after all. So, you know page load time and conversion rate are related. But how exactly? How does it affect the bottom […]

When you’re in e-commerce, page load time is crucial. Any change you make to your site can affect it, as you’ve probably found out the hard way on several occasions. So you want to make sure your site doesn’t slow down again. Or at least that when it happens, it doesn’t go unnoticed and unaddressed […]

Websites and web applications are the modern equivalents to storefronts, business cards, road show booths, newspapers, markets, bulletin boards, software installed on the client’s machine, and much more. Being a business-critical component, and sometimes the business itself in the case of SaaS applications, a website or app experiencing any downtime or disruption can have serious […]

We’ve been listening to our customers. Whether you’re a SolarWinds® Loggly®, SolarWinds AppOptics™, or SolarWinds Pingdom® user, we’ve been working hard to make your life easier. We’re happy to announce a brand-new experience designed to bring together real user monitoring, synthetic transactions, metrics, traces, and logs in a single platform, making it faster and easier […]

Nowadays, organizations can’t afford to ship software with a terrible end-user experience. Doing so is begging for your current customers to become former customers, since the competition is just a few clicks away. In today’s post, we’ll give you seven practical tips you can adopt right away to improve the end-user experience of your sites […]