APM Integrated Experience

In October 2021, the world’s largest social media platform suffered a massive worldwide outage affecting billions of customers. Facebook has a monthly active user base of 2.8 billion users, which increases to 3.5 billion when you include its subsidiaries such as Instagram, WhatsApp, and Oculus. The platform succumbed to a “Gigalapse,” which happens when a […]

It’s funny how even today, in 2022, people still ask me if WordPress is a good choice for a high-traffic website. There are few website-building solutions on the internet as tested as WordPress. And brands like TechCrunch and The New Yorker wouldn’t be hosted on WordPress if traffic was an issue. But here’s the thing: […]

According to research by the SolarWinds® Pingdom® team, retail and e-commerce sites have plenty of room for improvement, as the global market generated revenues up to US$4.921 trillion in 2021. As more people look to the internet to make purchasing more convenient, online sales will become even more critical to businesses. What does this mean […]

Learn how to capture insights from the end user down to the application To keep their applications and websites available and accessible, today’s businesses put a lot of emphasis on infrastructure monitoring to ensure their servers are healthy and running. Amid the hustle, many companies overlook the need to monitor a different aspect of their […]

This year marks the 10th THWACKcamp. For the uninitiated, THWACKcamp is a 100% free virtual event open to all IT professionals. How I Got Here For anyone unaware, prior to working for SolarWinds, I was a customer. I spent a portion of each day working with the portfolio of products to keep on top of […]

By: Rachel Frnka Welcome to 2022! We hope it will be a great year. First, the team at SolarWinds® Pingdom® would like to thank all Pingdom users for their support and loyalty in 2021. Thank you for trusting us to monitor your websites, servers, and services in a more volatile internet ecosystem. And while we […]

Do you find yourself asking, “What should our first service-level objective (SLO) be?” The simplest way to get started if you have a website is to measure uptime SLOs. The SLO will measure your uptime and how your site compares to your reliability goals. By following the steps outlined here, you can get up and running […]

By: Rachel Frnka December 7 started as a typical, but busy, pre-holiday weekday. This included a mix of booming online retail sales ($33.9 billion spent during cyber week), packages flooding delivery services, and high online traffic. But much of that quickly came to a crawl. An outage of the AWS us-east-1 cloud region changed the […]

By Rachel Frnka 2021 holiday travel has been a rebound for the industry. Just this week, I was attempting to purchase flights for a long weekend before travel picks up for the holidays. However, after a failed attempt to sign up for their Executive Club and enduring slow page loads after every click, I abandoned […]

In the first post of this two-part series, we talked about the need to fully understand how users experience your website. Without understanding how your end users interact with your site’s pages—what’s working for them and what’s not—you’d be optimizing on a hunch without solid data to guide you. To address this, we saw how […]

By Rachel Frnka Many factors have led to the massive increase of online retail sales in 2020 and 2021, including the increasing reliance of online activities from COVID-19. To put the growth into perspective: in 2017 when we last reported on web performance for the world’s leading retail sites, the industry generated around $2.2 trillion […]

Enterprise web applications or medium-to-large, consumer-facing websites are typically built by teams of engineers, administrators, web developers, and other professionals. However, once a site goes live, the operations team is responsible for keeping the site up and running at optimal performance. Online users aren’t forgiving, often abandoning a site as soon as they encounter an […]

By: Rachel Frnka Am I the only one who thinks blogs were in their prime in the mid-2010s, before the internet began consuming content at wicked fast rates (thanks, Instagram and TikTok)? When someone says the word blog, I think of the chokehold 2015 southern American female fashion bloggers had on the internet. Pure pumpkin […]

Did you unconsciously open Instagram, Facebook, or WhatsApp several times throughout the day on Monday, only to get a “Couldn’t refresh feed” message? Did you try again every 20 or so minutes? Did you maybe even restart your phone, not once thinking websites as large as Facebook could possibly go down and believing it must […]

By Rachel Frnka We may be biased, but we think we’ve had some great blogs that are informational, impartial, and (hopefully) not boring to read about all things related to what’s happening on the internet. Looking back at our blog—dating back to 2006—one series saw the limelight from 2012-2017: the state of the internet series. These posts examined the web performance of […]

In the internet-driven economy, businesses rely on applications for different functions in the customer, partner, and employee spheres. Over the years, such applications have become more functional, faster, and user-friendly. However, end users still encounter slow loading pages, transaction failures, and esoteric error messages. These errors cause inconvenience to the users and lead to significant […]

In the last decade, businesses have made massive investments in the digital economy with the goal of increasing operational efficiency and improving their customer or end-user experience. However, it isn’t rare for businesses to incur losses due to poor page load speed, failed transactions, or website errors. This is why businesses need to track end-user […]

By Rachel Frnka Finally, the days are getting longer, the sun is heating up, and I’m able to spend all my free time outside soaking it in here in Austin, Texas. As I was laying out this weekend, I came up with a riddle for you: what do sunscreen, a life vest, and SolarWinds® Pingdom® […]

By Rachel Frnka I’ll be the first to admit one of my weaknesses is public speaking. I spend hours before a training session, online seminar, or live event rehearsing exactly what I want to say and how I want to say it. But all my time spent practicing an engaging presentation only mildly prepares me […]

Poor application performance, besides being a sign of potential problems, is a strong predictor of unhappy users—and unhappy users are likely to become former customers. So software organizations are always searching for ways to improve the performance of their applications. One of the most effective of such ways to improve performance is obtaining visibility of […]