So SolarWinds® Pingdom® has alerted you to an issue—what do you do now?  In this article, I’ll explain the features and capabilities of a full monitoring stack in SolarWinds and how you can use it to get to the bottom of a 3 a.m. Pingdom wake-up call. The Setup For our web service, we use […]

SolarWinds® Pingdom® is an external synthetic monitoring agent designed to monitor your systems from the outside in. If you know what clues to look for, it can provide a great place to triage where a problem is occurring in the system. So how does a Pingdom call work, and how can you use it to […]

By Leigh Brown First off, what is synthetic monitoring? What if synthetic monitoring meant monitoring whether or not something is real or fake…watch out Kardashians! Jokes aside, no, synthetic monitoring doesn’t monitor celebrity plastic surgery decisions. Synthetic monitoring is a kind of website performance monitoring that simulates user interactions with a site. A great synthetic monitoring […]

We’re happy to announce SolarWinds is partnering with DigitalOcean, a cloud infrastructure provider offering cloud services to help deploy modern apps, to offer application level monitoring to applications running in droplets with SolarWinds® application performance management (APM) solutions.  DigitalOcean offers built-in monitoring capabilities to track infrastructure metrics like CPU usage, disk usage, disk I/O, bandwidth, and memory at no additional charge. But […]

By Leigh Brown While marketing has done its job of getting prospects and customers to your site, the last thing you need is a performance issue to turn them away. If your site is unavailable or there’s an issue with critical transactions, you’re preventing customers from purchasing, using, or logging in to your product. Especially […]

According to a 2019 study conducted by Forrester, 44% of the IT directors surveyed indicated their organizations face unplanned downtime bimonthly. The study also estimated unplanned downtime costs 35% more per minute than planned downtime. If you’re an MSP, a failure to meet SLAs for uptime can lead to even higher costs and penalties. That’s […]

If you provide a web service or benefit from a provided service, there’s typically an agreement between the provider and customers to contractually bind the provider to meet a certain level of service, otherwise known as a Service Level Agreement (SLA). The provider needs to be sure they deliver quality site performance and they’re extremely […]

A poorly performing website or web application hurts the end-user experience and can result in lost revenue and customers. That’s why businesses seek better tools and processes to simplify digital performance monitoring to expedite detection and troubleshooting of performance issues. There are numerous website performance and availability monitoring tools available for this purpose. In this […]

Most companies build a resilient system capable of constantly supporting their revenue-generating web applications. However, unforeseen circumstances can occur at any time and cause downtime, making a website unavailable for end users. To ensure a reliable website, it’s important to monitor its availability and performance. Reducing a website’s load time is one of the best […]

You may remember in September 2019 when we introduced the new API 3.1. If you don’t, we’ll provide a recap. This update included improved security, simplified implementation and maintenance, and made the API even more developer-friendly, so setup is a snap. And earlier this year, we also released support in the public API 3.1 for […]

According to a report by Google, mobile users abandon webpages if the load time is more than three seconds. In other words, even a fractionally slower website will lead to a bad user experience and increased bounce rates. Today’s users are more demanding and expect near-instantaneous load times and seamless experiences. If you can’t meet […]

Today, in the fast-paced digital world, it’s crucial for organizations to develop websites that provide a seamless web experience to the users. Companies are investing in tools and infrastructure to ensure their site’s performance is monitored constantly and optimized in real time. Loading time is one of the critical components with an impact on the […]

Errors and bugs are a nightmare for any software engineer or developer. Even though errors can seem like a bad experience for any developer or website owner, errors can help improve the quality of a website. You may be wondering, “But how?” Errors pinpoint the weaker parts of the website, giving you direction of what […]

Providing a Seamless Digital Experience Customer engagement with your company’s site and applications is critical to your business. That’s why the performance of those transactions is equally important. Customers need to be able to log in to your application. Prospects need to download your newest whitepaper. Site visitors need to register for your latest webinar. […]

For your website to succeed, it needs to offer the best experience possible to its visitors. This means providing amazing content, great design, and blazing-fast performance. Take away any of those elements, and your customer’s experience will suffer.

The SolarWinds® Pingdom® Website Speed Test is one of our most popular tools. It helps countless users understand how their websites are performing and what they can do to improve their site speed. The Website Speed Test can test websites from locations around the globe, and it produces many key results to give you in-depth […]

Having their websites constantly perform at their optimal capacity should be the aim of all businesses and website owners. When websites go down, load slowly, or underperform, the user experience suffers. This can result in low sales and conversions. So what can you do to ensure your website remains fully functional? In this article, we’ll […]

Monitoring user activity on your website is a must if you want to run a successful and profitable online business. By implementing real user monitoring on your website, you can get an in-depth understanding of how your users are interacting with your website and the experience they receive.

By Leigh Brown In February, we wrote about how major live sporting events in March will impact online ordering and food delivery. We discussed the associated importance of monitoring your web app to ensure a smooth end-user experience and to troubleshoot issues like downtime, slow load times, and broken transaction flows. But unless you’ve been […]

Page load time and response time are key metrics to monitor, and they can give you an in-depth understanding of how your website is performing. However, the difference between page load time and response time isn’t immediately obvious, and neither are the benefits of tracking them independently. In this article, we define page load time […]