Synthetic Monitoring

Simulate visitor interaction with your site to monitor the end user experience.

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Simulate visitor interaction

Identify bottlenecks and speed up your website.

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Real User Monitoring

Enhance your site performance with data from actual site visitors

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Real user insights in real time

Know how your site or web app is performing with real user insights

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Infrastructure Monitoring Powered by SolarWinds AppOptics

Instant visibility into servers, virtual hosts, and containerized environments

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Comprehensive set of turnkey infrastructure integrations

Including dozens of AWS and Azure services, container orchestrations like Docker and Kubernetes, and more 

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Application Performance Monitoring Powered by SolarWinds AppOptics

Comprehensive, full-stack visibility, and troubleshooting

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Complete visibility into application issues

Pinpoint the root cause down to a poor-performing line of code

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Log Management and Analytics Powered by SolarWinds Loggly

Integrated, cost-effective, hosted, and scalable full-stack, multi-source log management

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Collect, search, and analyze log data

Quickly jump into the relevant logs to accelerate troubleshooting

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Pingdom upgrades all plans – adds Real User Monitoring and more

We have posted an update!

We have not only launched our Real User Monitoring service today, we have also upgraded our plans in a way that will benefit Pingdom’s customers.

In addition, we added a brand new plan for customers that require more of everything. This upgrade will make your Pingdom account an even better resource in helping you make sure your website performs at its very best.

By adding many new possibilities to the services we already offer, these changes mean significant improvements for our customers.

We’ve added more to every plan

In addition to Real User Monitoring (RUM), which is included in every plan, we have also added more checks to our paid plans. We have done this because we believe that monitoring your website should not only be easy, you should also feel like you are getting even better value for your Pingdom subscription.

Most of our customers have already been moved onto one of our new plans. In some rare cases, where there is not a good match between old and new plans, customers will keep their current plan. They can then choose to upgrade manually at a later date.

If you have been transferred to a new plan, you don’t have to do anything but to log in to to take part of all the updates.

You can also Sign up – Pingdom and try out Real User Monitoring.

The new and improved plans

We have upgraded all our old plans as well introduced a brand new plan. Pricing remains the same, but the plans now include more checks and features. Here’s a summary of the key features in the new plans:


First of all, we have added a brand new plan called “Team.” This new plan is meant for customers that require more of everything. We’re taking this step in order to help customers with considerable website monitoring needs, who also require a greater degree of flexibility. Since the Team plan is brand new, none of our existing customers will automatically transfer into it. Some of the features in Team are:

  • Monitor 500 sites or transactions.
  • The possibility to buy additional checks.
  • Real User Monitoring for 50 different sites as a start, with a possibility of adding as many sites as you need.
  • The possibility of multi-user log in.
  • Check tags, making it possible to filter amongst all your checks.
  • Automatic tagging of every check.
  • The possibility of paying by invoice.


This is what all customers previously on the Business plan have been transferred to. Some of the features in Pro are:

  • Monitor up to 50 sites or transactions. (Compared to only 30 in the former Business plan).
  • Real User Monitoring for 5 different sites.


If you used to be on our Basic plan, this is the plan you have been transferred to. Some of the features in Personal are:

  • Monitor up to 10 sites or transactions. (Compared to only 5 in the former Basic plan).
  • Real User Monitoring for 1 site.


Of course we have kept our Free plan, which now has the same exciting addition as the other plans, including:

  • Monitor 1 site or transaction.
  • Real User Monitoring for 1 site.

Feedback and support

We hope all our customers will like the new features and all the possibilities they bring as much as we do.

If you have any questions or concerns, don’t hesitate to contact us at

We also welcome your feedback; we always love to hear from you.

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