I’ll be the first to admit one of my weaknesses is public speaking. I spend hours before a training session, online seminar, or live event rehearsing exactly what I want to say and how I want to say it. But all my time spent practicing an engaging presentation only mildly prepares me for the moment […]

Poor application performance, besides being a sign of potential problems, is a strong predictor of unhappy users—and unhappy users are likely to become former customers. So software organizations are always searching for ways to improve the performance of their applications. One of the most effective of such ways to improve performance is obtaining visibility of […]

Making your customers happy is essential in any industry, but it’s imperative for online businesses because the competition is only a few clicks away. If you want your customers to be satisfied, providing them a great user experience is essential. This is easier said than done, however. There are many approaches for organizations wanting to […]

There are plenty of ways to gain insights on website availability and performance, from setting up complex monitoring agents to browsing through real-time logs. Few services are as straightforward and robust as SolarWinds® Pingdom®. Pingdom lets you set up checks for your website including uptime, page speed, and user interactions. It then collates the results […]

Today, in the fast-paced digital world, it’s crucial for organizations to develop websites that provide a seamless web experience to the users. Companies are investing in tools and infrastructure to ensure their site’s performance is monitored constantly and optimized in real time. Loading time is one of the critical components with an impact on the […]

How a software product feels is easy to overlook, but how the product works matters just as much, if not more. Results from digital experience monitoring point to how apps feel as the key determinant of their success. “That’s how it is with people. Nobody cares how it works as long as it works.” This […]

To stay alive and growing, tech organizations are always on the hunt for ways to increase the quality and stability of their applications and services. Doing so is essential if they want to prevent their customers from becoming their competitors’ customers, after all. This post is all about a specific process organizations can—and should—use to […]

Introduction We all want the fastest application possible for our customers. At the same time, we’re under pressure to continuously add new features. These new features add complexity, which makes our application heavier, which in turn slows our applications down.  So, how do we add new features, yet keep the performance of our application high? […]

If you’re looking for a way to drive conversion rates up and bounce rates down, attract new customers, and make your existing client base more loyal—and who isn’t?—you’ve got to invest in improving the user experience of your apps and services. Since it’s difficult to improve what you don’t measure, you must adopt strategies to […]

Introduction We all want the fastest application possible for our customers. At the same time, we’re under pressure to continuously add new features. These new features add complexity, which makes our application heavier, which in turn slows our applications down.   So, how do we add new features, yet keep the performance of our application high?  In […]

As a consumer, you know how you respond to slow sites. You hit the back button or close the browser. As a business owner, you’re well aware of this. You’re a consumer, too, after all. So, you know page load time and conversion rate are related. But how exactly? How does it affect the bottom […]

When you’re in e-commerce, page load time is crucial. Any change you make to your site can affect it, as you’ve probably found out the hard way on several occasions. So you want to make sure your site doesn’t slow down again. Or at least that when it happens, it doesn’t go unnoticed and unaddressed […]

Websites and web applications are the modern equivalents to storefronts, business cards, road show booths, newspapers, markets, bulletin boards, software installed on the client’s machine, and much more. Being a business-critical component, and sometimes the business itself in the case of SaaS applications, a website or app experiencing any downtime or disruption can have serious […]

We’ve been listening to our customers. Whether you’re a SolarWinds® Loggly®, SolarWinds AppOptics™, or SolarWinds Pingdom® user, we’ve been working hard to make your life easier. We’re happy to announce a brand-new experience designed to bring together real user monitoring, synthetic transactions, metrics, traces, and logs in a single platform, making it faster and easier […]

Nowadays, organizations can’t afford to ship software with a terrible end-user experience. Doing so is begging for your current customers to become former customers, since the competition is just a few clicks away. In today’s post, we’ll give you seven practical tips you can adopt right away to improve the end-user experience of your sites […]

If you have a website, you should know about search engine optimization (SEO) and page speed. You may even have wondered about balancing page speed vs. SEO. From a user perspective, page speed matters to you personally because you get frustrated when you click a link and nothing appears to happen or when it takes […]

As we enter 2021, we’re seeing a renewed focus on user experience (UX). Whereas user experience was first limited to a UX designer, it encompasses so much more nowadays. User experience has become a business mentality, where everyone in a company can make a positive contribution to user experience. Some examples include the following: Use […]

So SolarWinds® Pingdom® has alerted you to an issue—what do you do now?  In this article, I’ll explain the features and capabilities of a full monitoring stack in SolarWinds and how you can use it to get to the bottom of a 3 a.m. Pingdom wake-up call. The Setup For our web service, we use […]

SolarWinds® Pingdom® is an external synthetic monitoring agent designed to monitor your systems from the outside in. If you know what clues to look for, it can provide a great place to triage where a problem is occurring in the system. So how does a Pingdom call work, and how can you use it to […]

By Leigh Brown First off, what is synthetic monitoring? What if synthetic monitoring meant monitoring whether or not something is real or fake…watch out Kardashians! Jokes aside, no, synthetic monitoring doesn’t monitor celebrity plastic surgery decisions. Synthetic monitoring is a kind of website performance monitoring that simulates user interactions with a site. A great synthetic monitoring […]