Cookies!
Within a few days the login page to my.pingdom.com is getting a completely new look:
You know, switching things up for the new season. We’ve heard that Gen Z yellow is the new “it color”, so we better flaunt it while on trend!
Jokes aside, the only real change that’s going to affect you is that you’ll be redirected to my.solarwinds.cloud when entering my.pingdom.com.
So, don’t worry — there’s no phishing attempt going on— it’s still us!
You can still use your credentials to access your account and, once logged in, everything will look the same.
Hope you like it!
Pingdom is a better name than Solarwinds.
Hey guys, thanks for keeping the good work but I cannot log in right now.
Hi Maurizio!
If you still have problems to log in – contact our support team and they’ll help you out: https://www.pingdom.com/company/contact/
Hello Lisa,
we have the same problem with Login. We can’t Login anymore and https://www.pingdom.com/company/contact/ is not working.
Can you please forward me the contact details (Email address oder Phonenumber)
Thanks
Hi Siva – We’re experiencing some issues with pingdom.com at the moment – sorry about that! send your details to support@pingdom.com and they’ll help you out!
Password reset emails dont actually work – they just go in a circular loop – help!
Hey Patrick!
Send your details to support@pingdom.com and they’ll help you out
Pingdom is acquired by Solarwinds?
Hey Levi! SolarWinds acquired Pingdom back in 2015 🙂
A successful pingdom login goes to pingdom.com/tos, where I am forced to agree to an updated “Software Services Agreement”. However, the link to the Software Services Agreement (https://www.solarwinds.com/-/media/solarwinds/swdcv2/legal/legal-documents/solarwinds-software-services-agreement-cloud.ashx) gets a 404 at https://www.solarwinds.com/404. I am extremely uncomfortable agreeing without at least glancing at the agreement, especially given the new login page feels like a phishing scam.
Fix the link.
I can’t understand the reason to confuse your customers by simple moving the login page to a completely different domain. The only goal you accomplish is just that, confusing your customers.
Even worse, not only are you still linking to the old my.pingdom subdomain in the login link on the main page, after you login you are redirected back to the old subdomain again. It really makes no sense.