Synthetic Monitoring

Simulate visitor interaction with your site to monitor the end user experience.

View Product Info


Simulate visitor interaction

Identify bottlenecks and speed up your website.

Learn More

Real User Monitoring

Enhance your site performance with data from actual site visitors

View Product Info


Real user insights in real time

Know how your site or web app is performing with real user insights

Learn More

Infrastructure Monitoring Powered by SolarWinds AppOptics

Instant visibility into servers, virtual hosts, and containerized environments

View Infrastructure Monitoring Info

Comprehensive set of turnkey infrastructure integrations

Including dozens of AWS and Azure services, container orchestrations like Docker and Kubernetes, and more 

Learn More

Application Performance Monitoring Powered by SolarWinds AppOptics

Comprehensive, full-stack visibility, and troubleshooting

View Application Performance Monitoring Info

Complete visibility into application issues

Pinpoint the root cause down to a poor-performing line of code

Learn More

Log Management and Analytics Powered by SolarWinds Loggly

Integrated, cost-effective, hosted, and scalable full-stack, multi-source log management

 View Log Management and Analytics Info

Collect, search, and analyze log data

Quickly jump into the relevant logs to accelerate troubleshooting

Learn More

Could WhatsApp soon be as big as SMS?

sms old phoneThe eventual death of the text message, or SMS has been discussed for years now. And is it any wonder, with smartphone sales booming and mobile data skyrocketing?

The demise of SMS would indeed be bad news for the phone companies since revenues for text messages were $128 billion in 2011. Instant Messages (IM), on the other hand, are free and just keep increasing in popularity.

In 2011 we concluded that the volume of SMS was still growing around the world, but the rate of increase was slowing down. Now we are back with new numbers, showing that relatively soon, WhatsApp (one of the more popular IM-services) alone could be as big as SMS.

Smartphones are taking over

With a smartphone in your hand, you don’t need SMS as much anymore since apps like WhatsApp bring you the same service for free. This means that the increase in the use of smartphones will be crucial for the growth of IM. In fact, by 2018, smartphone subscriptions will account for 36% of the worldwide market for mobile phone subscriptions.

Mobil Subscriptions

WhatsApp sets new record

In the beginning of 2013, WhatsApp released new numbers, stating that 31st of December 2012 had been a record-breaking day for them.

In light of these numbers, we calculated what would happen over a year if WhatsApp had as many outbound messages every day as they had on New Year’s Eve. As you can see, one single IM-service would then come close to challenging SMS.

sms and im

As the growth of WhatsApp and other IM-services increase, SMS is losing its lead. For example, in the Netherlands there has already been a decline in the use of SMS.

One problem for WhatsApp is that IM-services are primarily used on smartphones. SMS, on the other hand, can be used on any mobile phone. This is a huge advantage if you keep in mind that only 18% of all mobile subscriptions are smartphone subscriptions.

IM in the lead by 2018?

By 2018, in many parts of the world, almost everyone will use a smartphone. Therefore, we won’t need SMS the same way as before. If all of your friends and family have a smartphone, why would you pay for SMS when IM is free?

Still, there will be one problem; all your friends need to have the same IM-service. Today, WhatsApp doesn’t have that sort of world dominance, but Google and Facebook do in different areas. One of them also has an IM-service. The question is now, will WhatsApp be the IM-service to overtake SMS?

Data sources: Ericsson, Informa and WhatsApp.

Image (top) via Shutterstock.

The Pingdom Guide to the Internet

By Rachel Frnka We may be biased, but we think we’ve had some great blogs [...]

end user data
Extend Your APM Capabilities With End-User Data

In the internet-driven economy, businesses rely on applications for different f [...]

Troubleshooting End-User Issues With a DEM Tool

In the last decade, businesses have made massive investments in the digital eco [...]

Proactive End User Monitoring
A Riddle, a Sale, and the Importance of Proactive End-User Monitoring

By Rachel Frnka Finally, the days are getting longer, the sun is heating up, [...]

End-User Monitoring for IT Operations Monitoring

By Rachel Frnka I’ll be the first to admit one of my weaknesses is public [...]

Monitor your website’s uptime and performance

With Pingdom's website monitoring you are always the first to know when your site is in trouble, and as a result you are making the Internet faster and more reliable. Nice, huh?



Gain availability and performance insights with Pingdom – a comprehensive web application performance and digital experience monitoring tool.

Start monitoring for free