Synthetic Monitoring

Simulate visitor interaction with your site to monitor the end user experience.

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Simulate visitor interaction

Identify bottlenecks and speed up your website.

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Real User Monitoring

Enhance your site performance with data from actual site visitors

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Real user insights in real time

Know how your site or web app is performing with real user insights

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Infrastructure Monitoring Powered by SolarWinds AppOptics

Instant visibility into servers, virtual hosts, and containerized environments

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Comprehensive set of turnkey infrastructure integrations

Including dozens of AWS and Azure services, container orchestrations like Docker and Kubernetes, and more 

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Application Performance Monitoring Powered by SolarWinds AppOptics

Comprehensive, full-stack visibility, and troubleshooting

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Complete visibility into application issues

Pinpoint the root cause down to a poor-performing line of code

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Log Management and Analytics Powered by SolarWinds Loggly

Integrated, cost-effective, hosted, and scalable full-stack, multi-source log management

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Collect, search, and analyze log data

Quickly jump into the relevant logs to accelerate troubleshooting

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GAP.com crashed on Cyber Monday

Cyber Monday saw slowdown and minor issues for several e-commerce websites. A standout was the GAP website which was completely unavailable for a total of 1 hour and 25 minutes.

Gap.com crashed at 11:37 a.m. EST, responding only with a HTTP 500 server error (internal server error).

Twenty minutes later, GAP put up a maintenance page with the words, “We’re updating our site to bring you a better shopping experience. Gap.com is temporarily closed for scheduled site improvements.” (Screenshot below.)

Almost 40 minutes later the website came back up, but only very briefly. It didn’t stabilize until 1:06 p.m. EST.

The GAP website had another outage at 10:40 p.m., lasting just 5 minutes this time.

If the standout incident on Black Friday was the Sears.com downtime, the Gap.com incident may very well have been the one for Cyber Monday.

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