Recent Pingdom Updates to Improve Your Digital Experience Monitoring

We have added some new features and updated some existing ones to improve users Digital Experience Monitoring. As it turns out chief among the findings of the recent SolarWinds Digital Experience Monitoring Survey* are that companies around the world are experiencing digital issues that negatively affect their businesses at an alarming rate. 42% of IT professionals said their organizations have experienced such issues in the past year alone, yet only 13 percent are currently leveraging digital experience monitoring (DEM).

For a live view of global website outages, which demonstrates the need for greater Digital Experience Monitoring adoption, have a look at the live visualization State of the Internet. There you can see in real-time outages, most common errors, as well as the distribution of browser and devices on the Internet. Everything happening live!

Important Pingdom Digital Experience Monitoring Updates

Filmstrip View

Users will be able to easily view the web page rendering using our Page Speed Check. You will see a filmstrip view of how your page loaded during the test. Each screenshot captures the elements present on the site every 500ms for the duration it took to load the complete page. This is enabling even greater visualization that your changes have on the end-user experience. There’s a blog post available with a more in-depth look as well.

Threshold Alerting

Threshold alerting

Threshold alerting for Uptime checks allows users to specify how long is too long when it comes to server response times for your website, giving your greater control over how your website performs for your site visitors. Alerting thresholds range from as little as 10 milliseconds up to 30 seconds. We wrote a blog post where you can learn more about the details about threshold alerting.

Mobile Application Enhancements

One of the features we’ve been wanting to add for some time now is the custom sound for alerting. Notifications shouldn’t be overlooked because they sound the same as every other notification you get during the day. We have added this feature to our Android app, with an iOS update available in an upcoming release.

Latin America Test Servers

Latin America is one of the fastest growing Internet markets in the world. Pingdom has added 7 probe servers in Latin America so customers can check their website’s availability and performance from this growing region. Pingdom now has over 100 probe servers located across the globe.

“We live in a highly digital world where companies can no longer take a passive approach to the digital experience of their customers—it’s an organization’s most important competitive advantage and makes all the difference between a good or bad customer experience,” says Christoph Pfister, executive vice president, products, SolarWinds.

“With more than one million accounts, Pingdom is the industry standard in the DEM arena, helping organizations make websites faster and more reliable with powerful, easy-to-use uptime and performance monitoring. With today’s updates, IT and marketing professionals are more empowered than ever to not just ensure websites and web applications are online, but actually fulfilling their purpose in retaining customers; building a positive brand image; and ultimately, driving revenue.”

*Fielded between May and June 2017 in conjunction with Penton Research, the survey yielded responses from 244 IT professionals from across the globe. Full survey results available upon request.

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