Synthetic Monitoring

Simulate visitor interaction with your site to monitor the end user experience.

View Product Info

FEATURES

Simulate visitor interaction

Identify bottlenecks and speed up your website.

Learn More

Real User Monitoring

Enhance your site performance with data from actual site visitors

View Product Info

FEATURES

Real user insights in real time

Know how your site or web app is performing with real user insights

Learn More

Infrastructure Monitoring Powered by SolarWinds AppOptics

Instant visibility into servers, virtual hosts, and containerized environments

View Infrastructure Monitoring Info

Comprehensive set of turnkey infrastructure integrations

Including dozens of AWS and Azure services, container orchestrations like Docker and Kubernetes, and more 

Learn More

Application Performance Monitoring Powered by SolarWinds AppOptics

Comprehensive, full-stack visibility, and troubleshooting

View Application Performance Monitoring Info

Complete visibility into application issues

Pinpoint the root cause down to a poor-performing line of code

Learn More

Log Management and Analytics Powered by SolarWinds Loggly

Integrated, cost-effective, hosted, and scalable full-stack, multi-source log management

 View Log Management and Analytics Info

Collect, search, and analyze log data

Quickly jump into the relevant logs to accelerate troubleshooting

Learn More

Internet users expect websites to load twice as fast now as in 2006


People are getting used to broadband connections, more powerful web browsers, and a speedier web experience in general. A new study shows how the expectations of Internet users have changed significantly over the last couple of years. We expect websites to be a lot faster.
The survey was commissioned by Akamai, the world’s largest content delivery network (CDN) provider, as a follow-up to a similar survey made back in 2006. On behalf of Akamai, Forrester Consulting surveyed 1,048 online shoppers about their expectations when shopping online (on retail sites, travel sites, etc).
Now here is a highly interesting result when you compare the new study with the old one: In the old study from 2006, people got restless if an ecommerce site took more than four seconds to load. In the 2009 study, people got restless if an ecommerce site took more than two seconds to load.
That’s a big difference. Internet users expect web pages to load twice as fast in 2009 as they did in 2006. User expectations have changed significantly in just three years.
Here are some of the findings from the study:

  • 47% expect a web page to load in two seconds or less.
  • 40% will abandon a web page if it takes more than three seconds to load.
  • 52% of online shoppers claim that quick page loads are important for their loyalty to a site.
  • 14% will start shopping at a different site if page loads are slow, 23% will stop shopping or even walk away from their computer.
  • 64% of shoppers who are dissatisfied with their site visit will go somewhere else to shop next time.

Although this study focused on ecommerce sites, the findings should be relevant to any site owner regardless of the type of site since the results clearly show how big an effect slow load times can have on user behavior.
This is of course something that Akamai, which provides services that speed up websites, wants to shine a spotlight on.
That site performance affects user behavior has been shown in a ton of studies through the years by big players like Google, Yahoo, and others. Just a couple of weeks ago we wrote about a study of Facebook user behavior and how site performance affects page views. Site performance can be more important than you imagine when it comes to your bottom line as a site owner.
Photo by: Jason Bechtel.

Web Performance of the World’s Top 50 Blogs

By: Rachel Frnka Am I the only one who thinks blogs were in their prime in t [...]

Facebook, Instagram, and WhatsApp Down for Over Five Hours

Did you unconsciously open Instagram, Facebook, or WhatsApp several times throu [...]

The Pingdom Guide to the Internet

By Rachel Frnka We may be biased, but we think we’ve had some great blogs [...]

end user data
Extend Your APM Capabilities With End-User Data

In the internet-driven economy, businesses rely on applications for different f [...]

Troubleshooting End-User Issues With a DEM Tool

In the last decade, businesses have made massive investments in the digital eco [...]

Monitor your website’s uptime and performance

With Pingdom's website monitoring you are always the first to know when your site is in trouble, and as a result you are making the Internet faster and more reliable. Nice, huh?

START YOUR FREE 30-DAY TRIAL

MONITOR YOUR WEB APPLICATION PERFORMANCE

Gain availability and performance insights with Pingdom – a comprehensive web application performance and digital experience monitoring tool.

START YOUR FREE 30-DAY TRIAL
Start monitoring for free