Synthetic Monitoring

Simulate visitor interaction with your site to monitor the end user experience.

View Product Info


Simulate visitor interaction

Identify bottlenecks and speed up your website.

Learn More

Real User Monitoring

Enhance your site performance with data from actual site visitors

View Product Info


Real user insights in real time

Know how your site or web app is performing with real user insights

Learn More

Infrastructure Monitoring Powered by SolarWinds AppOptics

Instant visibility into servers, virtual hosts, and containerized environments

View Infrastructure Monitoring Info
Comprehensive set of turnkey infrastructure integrations

Including dozens of AWS and Azure services, container orchestrations like Docker and Kubernetes, and more 

Learn More

Application Performance Monitoring Powered by SolarWinds AppOptics

Comprehensive, full-stack visibility, and troubleshooting

View Application Performance Monitoring Info
Complete visibility into application issues

Pinpoint the root cause down to a poor-performing line of code

Learn More

Log Management and Analytics Powered by SolarWinds Loggly

Integrated, cost-effective, hosted, and scalable full-stack, multi-source log management

 View Log Management and Analytics Info
Collect, search, and analyze log data

Quickly jump into the relevant logs to accelerate troubleshooting

Learn More

Crowdsourced error detection and the Gmail outage

Gmail was down for an unknown amount of time today. Judging by the talk on Twitter some people were still having issues several hours after Google said the problem had been fixed.

Managing user speculation

One way Google is countering the speculation that will undoubtedly arrive in the tracks of incidents like this is via its status page (screenshots below), where they quickly posted information to its users.

It’s always a good move to have some form of public status page when you run a large online service. This could be a status blog or a purpose-built website like the Google Apps Status Dashboard. This approach not only promotes transparency but also gives companies a central point of information to refer their users to.

That won’t stop people from talking, though.

The real-time, online discussion

The public, real-time discussion of service outages that take place on Twitter is interesting, and a testament to how people have become more or less dependent on Gmail and similar online services. In addition to this, Gmail has so many users that a large number of people will be affected even by brief outages (which they then talk about online).

It should be mentioned that this is in no way unique for Google or Gmail. To name a recent example, problems with the hosting provider Media Temple have been widely discussed on Twitter. Rich Miller over at Data Center Knowledge has posted an interesting article about how Media Temple’s customer service is dealing with this.
There are also a lot of people who use Twitter as an indicator to see if services are having problems. This whole “check on Twitter if others have the same problem as I am” is a pretty interesting phenomenon. We stumbled upon this tweet that sums it up nicely:

Social media sites like Twitter are rapidly becoming the go-to place for status information about large online services such as Gmail. A kind of crowdsourced error detection.

Introduction to Observability

These days, systems and applications evolve at a rapid pace. This makes analyzi [...]

Webpages Are Getting Larger Every Year, and Here’s Why it Matters

Last updated: February 29, 2024 Average size of a webpage matters because it [...]

A Beginner’s Guide to Using CDNs

Last updated: February 28, 2024 Websites have become larger and more complex [...]

The Five Most Common HTTP Errors According to Google

Last updated: February 28, 2024 Sometimes when you try to visit a web page, [...]

Page Load Time vs. Response Time – What Is the Difference?

Last updated: February 28, 2024 Page load time and response time are key met [...]

Monitor your website’s uptime and performance

With Pingdom's website monitoring you are always the first to know when your site is in trouble, and as a result you are making the Internet faster and more reliable. Nice, huh?



Gain availability and performance insights with Pingdom – a comprehensive web application performance and digital experience monitoring tool.

Start monitoring for free