Synthetic Monitoring

Simulate visitor interaction with your site to monitor the end user experience.

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Simulate visitor interaction

Identify bottlenecks and speed up your website.

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Real User Monitoring

Enhance your site performance with data from actual site visitors

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Real user insights in real time

Know how your site or web app is performing with real user insights

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Infrastructure Monitoring Powered by SolarWinds AppOptics

Instant visibility into servers, virtual hosts, and containerized environments

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Comprehensive set of turnkey infrastructure integrations

Including dozens of AWS and Azure services, container orchestrations like Docker and Kubernetes, and more 

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Application Performance Monitoring Powered by SolarWinds AppOptics

Comprehensive, full-stack visibility, and troubleshooting

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Complete visibility into application issues

Pinpoint the root cause down to a poor-performing line of code

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Log Management and Analytics Powered by SolarWinds Loggly

Integrated, cost-effective, hosted, and scalable full-stack, multi-source log management

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Collect, search, and analyze log data

Quickly jump into the relevant logs to accelerate troubleshooting

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If aliens invade from space, don’t count on Asus to help

Do you lie awake at night expecting aliens to invade our planet? Perhaps you have nightmares after watching “Mars attacks!” or think Jell-O is now yuck after seeing “The green slime.”

Chances are, regardless of whether you are anxious about aliens or not, that it’s not something you think about when you buy a new computer or gadget. For example, have you ever thought about whether the warranty of your brand new computer is valid if (when?) the aliens arrive?

If that’s you, you should definitely not expect Taiwanese computer, component, and gadget manufacturer Asus to help.

Under the heading “Exclusions from your ASUS Warranty Extension Program including the WEP On-Site NBD Limited Hardware Warranty Service” we can read some of the usual things you would expect to find in this text.

For example, this is to be expected: the warranty is not valid if “The product has been tampered with, repaired and/or modified by non-authorized personnel.”

But as we continue down the list of exclusions something more unusual appears:

“There is damage caused by natural disaster, intentional or unintentional misuse, acts of war, space invasions, abuse, neglect, improper maintenance, or use under abnormal conditions.”

Then our question becomes, who can prove, for sure, if there’s been a space invasion or not? We can only assume that Asus has some mechanism in place for doing just that.

Have you come across some more unusual terms in a warranty for a computer or other piece of technology? Share it with us in the comments or on Twitter.


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