Simulate visitor interaction with your site to monitor the end user experience.

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Simulate visitor interaction

Identify bottlenecks and speed up your website.

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Enhance your site performance with data from actual site visitors

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Real user insights in real time

Know how your site or web app is performing with real user insights

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Optimize User Experience With User Tracking Software

Leverage synthetic and real user monitoring (RUM) for monitoring and tracking users. Get complete visibility and fix issues early with SolarWinds® Pingdom®.


Synthetic Monitoring

Proactively monitor user interactions with your website or application and identify critical issues related to load times or broken pages. Synthetic monitoring offers the following:

  • Uptime Monitoring – Monitor the availability of your website from over 100 locations across the globe. It’s easy to set up and gives you instant notifications about website availability via email, SMS, or push notifications sent to your phone. By running a root cause analysis of what exactly went wrong, it helps minimize the time spent on issue resolution. Additionally, the public status pages in Pingdom are customizable, allowing you to share monitoring results with customers or key stakeholders.
  • Page Speed Analysis – Start monitoring your page load speed quickly and easily with page speed analysis. Get performance insights on factors such as overall load time and number of requests. You can go to the granular level of each element—such as CSS, HTML, or JavaScript—and streamline or optimize them for the best end-user experience. Additionally, you can identify the performance impact of changes you make to a page with comprehensive visualizations. These visualizations help identify trends, showcase performance grades, and measure performance through filmstrip and timeline metrics.
  • Transaction Monitoring – Provide a seamless customer experience by quickly identifying and fixing critical issues. From login to checkout, transaction monitoring simulates simple and complex site interactions. If the flow is broken anywhere, you can fix it and keep the overall experience intact. Moreover, you can configure a transaction check without coding knowledge using the web transaction recorder, which records transactions and translates them into a script for you.
Page speed dashboard

User Tracking With RUM Features

Get insights about how real users interact with your website and how website performance affects their experience. The scalable and easy-to-use real user monitoring features include the following:

  • Live Map – Get a better grasp of performance trends based on real users’ browsers, devices, and geographic locations in real time and optimize your website accordingly. The live map feature lets you drill into different time periods, allowing you to keep track of how performance has changed over time and how website updates impact performance.
  • Page Load Performance – Set your own performance levels or use metrics like the Apdex score to help ensure customer satisfaction on your website. With Pingdom, you can share and customize filterable performance reports, and you can view them as top-level dashboards or get more granular into page-level metrics.
  • User Behavior Metrics – Explore usage metrics such as most viewed pages, top platforms through which visitors are viewing a website, top browsers, sessions, and more. With these metrics, you can make critical decisions, helping you optimize sites for mobile devices, improve browser compatibility, and determine the most vital elements requiring monitoring.

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