Privacy Policy

Pingdom AB ("Pingdom") operates several websites including and related subdomains. It is Pingdom's policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Pingdom collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Pingdom's purpose in collecting non-personally identifying information is to better understand how Pingdom's visitors use its website and to better provide related content to its visitors. From time to time, Pingdom may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Pingdom also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Pingdom only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Pingdom's websites choose to interact with Pingdom in ways that require Pingdom to gather personally-identifying information. The amount and type of information that Pingdom gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a account at to provide a name and email address. Those who engage in transactions with Pingdom - by purchasing access to the Pingdom paid service, for example - are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Pingdom collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Pingdom. Pingdom does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Pingdom may collect statistics about the behavior of visitors to its websites. Pingdom may display this information publicly or provide it to others. However, Pingdom does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Pingdom discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Pingdom's behalf or to provide services available at Pingdom's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Pingdom's websites, you consent to the transfer of such information to them. Pingdom will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Pingdom discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Pingdom believes in good faith that disclosure is reasonably necessary to protect the property or rights of Pingdom, third parties or the public at large. If you are a registered user of an Pingdom website and have supplied your email address, Pingdom may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Pingdom and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Pingdom takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Pingdom uses cookies to help Pingdom identify and track visitors, their usage of Pingdom's website, and their website access preferences. Pingdom visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Pingdom's websites, with the drawback that certain features of Pingdom's websites may not function properly without the aid of cookies.

Business Transfers

If Pingdom, or substantially all of its assets were acquired, or in the unlikely event that Pingdom goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Pingdom may continue to use your personal information as set forth in this policy.

Third-party content

Third-party content appearing on any of our websites may be delivered to users by partners, who may set cookies. These cookies allow the partner to recognize your computer each time you interact with the content to compile information about you or others who use your computer. This Privacy Policy covers the use of cookies by Pingdom and does not cover the use of cookies by any partners.

Privacy Policy Changes

Although most changes are likely to be minor, Pingdom may change its Privacy Policy from time to time, and in Pingdom's sole discretion. Pingdom encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

This privacy policy is available under a Creative Commons Sharealike license, originally provided by the kind folks at

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