We take customer service very seriously at Pingdom. If you need to get in touch with us, for whatever reason, you can do so via phone, email, chat, and social media. We’ve even made it easy for you by collecting all service and support information in one place.

Twitter is one of the channels we use for support. In fact quite a number of messages to our Twitter account @pingdom are really support issues. Now we ask ourselves, and you, if we should set up a separate Twitter account just for support?