Shortly after 9am CET today, Friday December 7, 2012, some of our systems started to experience downtime. This included our pingdom.com homepage and the customer control panel at my.pingdom.com. All systems have now been restored and are operating at normal capacity and functionality.

Monitoring of our customer’s websites was not affected, but alerts, unfortunately, were delayed. We are as passionate about uptime as our customers are, and this sort of thing should not happen. Since this is a rare occurrence for us, we want to take this opportunity to explain what happened, at least insofar as we know right now.